Step 1: Open the attached certificate from the helpdesk response.
Step 2: Press 'Install Certificate...'
Step 3: Change option to 'Current User' and press 'Next'
Step 4: Press 'Yes'
Step 5: Change option to 'Place all certificates in the following store' and press 'Browse...'
Step 6: Click on 'Trusted Root Certification Authorities' and then 'OK'
Step 7: Press 'Next'
Step 8: Press 'Finish'
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