Mandate

Modified on Wed, 22 May at 4:45 PM

Below are the questions we will be asking in the mandate form.

For each question an example of the answer we are expecting has been provided.

Question	Example Answer
Your Name	Enter full name
Your Role	Head of IT
Your Email Address	jbloggs@example.com
Name of your Organisation	Central High School and Sixth Form
Type of school	Choice of Primary, Secondary, Independent, MAT/Trust
Additional question if a MAT/Trust - Please provide the names of the schools within your MAT/Trust that will be affected by this work	All of the schools within the trust Only 3 schools within the trust, Rainbow High, Little Bee Preschool and North Central High School.
How many teaching staff will be affected by the works? Provide the total number of teaching staff who may be impacted by the work that is being requested If you are a MAT/Trust please provide the total number of teaching staff across all of the impacted schools.	75
How many non teaching staff will be affected by the works? Provide the total number of non teaching staff who may be impacted by the work that is being requested If you are a MAT/Trust please provide the total number of non teaching staff across all of the impacted schools.	15
How many students will be affected by the works? Provide the total number of students who may be impacted by the work that is being requested If you are a MAT/Trust please provide the total number of students across all of the impacted schools.	353
Let's start by defining the context of the work you are looking for Concero to complete. What are you trying to achieve? Include any specific goals that we will need to achieve.	We would like to move all of our windows devices to the cloud and remove the need for any onsite servers. We are moving to have 1-2-1 devices for students by 20XX and we would like to move to the cloud.
What is the driver behind doing this?	To remove the need for onsite servers due to our current server being out of warranty and wanting to reduce the running and maintenance costs.
Tell us the name of the headteacher/CEO or equivalent	Enter full name
Tell us the name of the business manager or equivalent	Enter full name
Tell us the name of the IT lead or equivalent	Enter full name
Tell us the name of who your estate lead/caretaker or equivalent is	Enter full name
Tell us the name of your IT technicians or equivalent (if not supplied by Concero)	Enter full name
Provide the name of who will be the key contact for these works	Enter full name
Provide the email of who will be the key contact for these works	jbloggs@example.com
Provide the phone number of the key contact for these works	01234 567890
Key contact schedule	Term time only Monday to Wednesday 09:00 to 14:00
Please highlight any other members of staff that we need to work closely with throughout the works.	Enter full name of each member of staff
Please select the email address for your Customer Experience Manager (CXM)	Choose from the email addresses provided
Now, please list any constraints that may impact the works. This will help ensure that potential risks and issues are identified and addressed.	This could include a time window, specific events happening that need to be avoided or staffing/access restrictions or building work where power may be turned off or intermittent.
Please let us know when you are hoping to have this works carried out	We would like to have the programme/project to be completed by mm/yyyy
Are we working alongside any third party contractors to deliver a wider project? If so, who, and what is their role?	Digital Mesh - WiFi Audit, network cable install.
Please provide a brief overview of the high-level risks and issues that may impact the works. This will help ensure that potential risks are identified and mitigated before they become issues.	We are due to have the mobile classroom replaced during the summer holidays. A new boiler is being installed over the Easter holidays Electrical work is planned in for the October half term and there will be intermittent power
Please let us know any further information that you think may be useful to use when working on the next stage of the works Anything else that we might need to be aware of that could impact the work you are looking to have completed.	Changing internet provider, new printer providers or change of staff for key contacts