Splashtop - Initiating a Splashtop Session

Modified on Tue, 23 Apr 2024 at 04:22 PM

Splashtop is a tool we use for remoting onto your screen. Below is how to open this so that we can better assist by viewing your screen.


  1. Go to help.concero.education within your Microsoft Edge or Google Chrome browser and select Remote Support.


    2.  Your download should start automatically, if it does not select the relevant option depending on if you are using a Windows computer or a Mac device.


3. Open the downloaded file and provide the randomly generated 9 digit code to your technician. There may be a prompt to click through. Select 'OK'.


Any questions, please visit help.concero.education where you can view articles and log a request for support.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article