Registering for MFA for your Microsoft 365 Account

✅ Helpdesk Guide: Registering for MFA with the Microsoft Authenticator App

Multi-Factor Authentication (MFA) helps protect your Microsoft 365 account by requiring a second form of verification—usually your mobile device—alongside your password.

This guide will walk you through registering for MFA using the Microsoft Authenticator app.

? What You’ll Need

• A smartphone (iOS or Android)

• Access to your Microsoft 365 account

• A few minutes of quiet time to complete setup

? Step 1: Install the Authenticator App

1. On your phone, go to the App Store (iOS) or Google Play Store (Android).

2. Search for Microsoft Authenticator.

3. Download and install the app.

? Step 2: Sign in to Begin Registration

1. Open a browser on your computer and go to:
   ? https://aka.ms/mfasetup

2. Sign in with your school/organisation email address and password.

? Step 3: Start the Setup Process

1. When prompted to set up MFA, select Next.

2. Choose Mobile App as your method (if it isn’t selected already).

3. Choose Receive notifications for verification.

4. Click Set up.

? Step 4: Scan the QR Code

1. Open the Microsoft Authenticator app on your phone.

2. Tap the + or Add account.

3. Choose Work or school account.

4. Use your phone to scan the QR code shown on your computer screen.

? If you can’t scan the QR code, there’s also a manual code option below the QR box.

✔️ Step 5: Test & Confirm

1. Once you’ve scanned the QR code, click Next on your computer.

2. A test notification will be sent to your phone.

3. Approve the sign-in request on your phone.

? You’re Done!

You should see a confirmation message that MFA is set up successfully.

Going forward, you’ll be prompted to approve sign-ins on your phone via the app.

?️ Common Issues