MIS - Creating a service account

Modified on Tue, 16 Jul at 1:02 PM

If at onboarding, you have allowed Concero Education to have a service account within your Arbor environment this article covers being able to create this.


Create the account


1) Go to School -> All Staff -> Add new staff member


2) Fill in the contact details:

Sex*Not Specified
Title*Mr
Legal first name*Concero
Legal middle namesLEAVE BLANK
Legal last name*Education
AbbreviationLEAVE BLANK
Date of birthLEAVE BLANK
Email addresshelp@concero.education
Send Welcome EmailTick the box
Home telephone numberLEAVE BLANK
Mobile telephone numberLEAVE BLANK
Work telephone numberLEAVE BLANK
Assign business roles*Administration Assistant & Human Resources Administrator


Exclude the account from your census


1) Scroll down to Employment & Financial.


2) Exclude from the workforce census. 


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