Outlook - Accessing a Shared Mailbox

Modified on Tue, 11 Jun 2024 at 02:22 PM

Office Desktop App

After your admin has added you as a member of a shared mailbox, close and then restart Outlook. The shared mailbox should automatically display in your Folder pane in Outlook.

Shared mailbox displays in Folder List in Outlook

Office on the web

1) Go to www.office.com

2) Once logged in, go to the tile in the top left and select Outlook.

3) Go to the top right and select your name/profile picture for your account.

4) Select 'Open another mailbox' and enter the email of the shared account. You will not require the password for this. 

Any questions, please contact help@concero.education

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