Outlook - Accessing a Shared Mailbox

Modified on Tue, 23 Jan 2024 at 03:53 PM

Office Desktop App

After your admin has added you as a member of a shared mailbox, close and then restart Outlook. The shared mailbox should automatically display in your Folder pane in Outlook.


Shared mailbox displays in Folder List in Outlook


Office on the web

1) Go to www.office.com


2) Go to the top right and select your name/profile picture for your account.


3) Select 'Open another mailbox' and enter the email of the shared account. You will not require the password for this. 


Any questions, please contact help@concero.education

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