Outlook - Replying to an email as a Shared Mailbox

Modified on Tue, 23 Jan at 3:59 PM

Outlook on the Web

1. Open your Shared Mailbox Outlook - Accessing a Shared Mailbox : Concero Education  and then you can reply to the emails in here as the shared mailbox.


Reply to mail sent to the shared mailbox on Outlook Desktop

  1. Open Outlook.

  2. Open the email message you want to reply to.

  3. From the field at the top of your message, you should see the name of your shared mailbox. If you don't, choose the From dropdown box and choose your shared mailbox.

  4. Finish typing your message and then choose to Send.
    When you want to send a message from your shared mailbox, the address will be available in your From drop-down list.
    Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message.


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