This guide will help you restore files to OneDrive and SharePoint when the files are either not in the recycle bin or if the recycle bin cannot be located.
This guide is also helpful for locating files that have been moved.
How to restore files to a User:
First log into the Microsoft tenancy and search for the specified user and create a link to their OneDrive.
Once you are on their OneDrive got to settings and "Restore your Onedrive".
Then select custom date and time and scroll through the timeline and find the file(s) that you wish to restore and click on the tick box and click restore.
How to restore files to SharePoint library
First log into the Microsoft tenancy and search for the specified library in the SharePoint and click on "restore this library"
Then select custom date and time and scroll through the timeline and find the file(s) that you wish to restore and click on the tick box and click restore.
Any questions please contact help@concero.education
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